ProArtsTickets
Office: 412.394.3353
Fax: 412.894.2830
Hours:
10am - 5:30pm Monday - Friday
Noon - 5:30pm Saturday
Closed Monday, September 6th
This project is supported in part by an award from the National Endowment for the Arts.
Frequently Asked Questions
Will my information be shared with other cultural institutions?
ProArtsTickets offers its client organizations use of a sophisticated direct marketing database. With the approval of the organization from which you purchased your ticket, customer attendance information (only) is contributed to the database so that more informed marketing decisions can be made by the many organizations that use ProArtsTickets. This database actually decreases the amount of junk mail sent to customers. Your purchase information (personal, credit card and payment information) is not shared.
How are ticket service charges administered?
Ticket handling fees are applied on a per ticket basis and vary depending upon the price of the purchase ticket. Handling fees help to pay for operation of ProArtsTickets.
What organizations performances are available through ProArtsTickets?
ProArtsTickets sells tickets and reservations for over 40 organizations including the Greater Pittsburgh Arts Council. Use the search tool to see if your favorite organization has an upcoming performance, workshop or special event.
What forms of payment can I use?
Your purchase can be made safely and securely with your MasterCard, VISA, American Express and Discover card.
How will I receive my tickets?
In most cases, your tickets will be mailed via the U.S. Postal Service the same day your order is placed. Tickets sold 3-4 days before the show will be held in your name at the box office for WILL CALL.
ProArtsTickets has to honor the respective policies of the many organizations that use this website to sell tickets. Refunds are available only on performances and events that are cancelled, however any service fee charge paid in connection with the purchase of the ticket(s) is non-refundable in the event of cancellation or postponement.
What happens if a performance is cancelled? How will I be notified?
You will be notified by either ProArtsTickets or the organization that is responsible for the event either by phone or email.